To view your charge history go to ‘Charge History’ and select from the tabs either ‘by day’, ‘by month’ or ‘past year’. You can then select the specific sessions you would like to view a summary of to see the following information:

  1. Time importing electricity (Total Duration)

  2. Imported electricity (Total KWh)

  3. Estimated cost

Within the charge history page you can select any item to export or multiple items. By clicking in the box on the left-hand side of the item to select it, you will enable the “Export” icon in the top right hand corner which will export the information as a PDF.

  • PDFs will include:

  1. Charge start time

  2. Charge end time

  3. Session duration

  4. Energy added (kWh)

  5. Estimated cost (£)

How to update an iOS app

  1. Open the “App Store” app

  2. Tap the profile icon in the top right corner

  3. Locate the “bp pulse home” app within the list of apps which have updates available

  4. Tap “Update” for the “bp pulse home” app

  1. Open the “Google Play Store” app

  2. Tap the profile icon in the top right corner

  3. Locate “Manage apps & device” and within the list of apps those which have updates available are labeled “Update available”.

  4. Tap “Update”

Contact us

Our Customer Care Team are on hand to give you the support that you need.
You can get in touch with us using one of the following channels:

Help form

Get in touch with us via our online help form and our team will reach out to resolve your query.


Public charging support
Avaliable 24/7
Home charging support
Monday – Thursday 08.00 – 20.00
Friday 08.00 – 19.00
Saturday 09.00 – 13.00


Email us for any enquiry. We will get back to you within 4 days.

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