Status indicators - Borne for you

Your bp pulse home smart is idle, powered up and ready for use.

What does the Green status indication mean (silver metallic unit)?

Your bp pulse home smart is connected to your EV and currently charging.

What does the White status indication mean (silver metallic unit)?

Your bp pulse home smart is ‘Disabled’, preventing unauthorised use. It will not charge an EV until ‘Enabled’ either directly via the charger or remotely using the mobile app or web portal.

What does the Red status indication mean (silver metallic unit)?

Your bp pulse home smart is in fault mode because of a fault or error within the charger. Further diagnostics are indicated by flashing red LEDs.These flash in a sequence providing a code, the error code can then be translated and used to diagnose the exact issue. See troubleshooting for more information and actions that can be taken to clear the fault or error.

What does the Yellow (swipe up and down) status indication mean (silver metallic unit)?

Your bp pulse home smart is receiving and processing an OTA (Over-The-Air) update. It is essential that the charger remains powered on and remains connected to the internet during this process.

What does the cycling multicoloured status indication mean (silver metallic unit)?

Your bp pulse home smart is booting up, carrying out several safety checks and starting up the required services to allow the charger to function.

The startup sequence occurs every time pulse home is powered up, from being switched off, being reset or following an OTA (Over-The-Air) update. The boot-up sequence takes approx. four (4) minutes to complete.

What does it mean when the upper most 2 LEDs flash Red once (silver metallic unit)?

Indicated by a single Red LED flash (upper most two LEDs) regardless of your charger’s status indication means it is not connected to the home Wi-Fi network.

The indication starts once Wi-Fi connection has been lost for approximately 30 seconds. The loss of Wi-Fi connection indication is made every 10 seconds.

Previously connected Wi-Fi networks will automatically reconnect when available.